Facing someone sitting in your reserved seat on an Indian train? Here’s your complete guide to handle the situation smoothly.
Step 1: Stay Calm and Polite
The first step is to politely inform the individual about your reservation. Clearly mention your seat and coach details as per your ticket.
Step 2: Show Proof of Reservation
Whether you have an e-ticket or a physical ticket, show it as proof. This simple step often resolves the issue without further hassle.
Step 3: Escalate to the Train Ticket Examiner (TTE)
If the individual refuses to vacate your seat, contact the TTE. The TTE is responsible for ensuring passengers sit in their allotted seats.
Step 4: Use the RailwayMadad Online Complaint System
For quick resolution, use the RailwayMadad app or visit the RailwayMadad website. This platform allows you to file a complaint about unauthorized passengers occupying seats.
Step 5: Dial the Indian Railways Complaint Number
If the situation persists, call the Indian Railways complaint number for immediate assistance. They will notify the relevant staff to address the issue promptly.
🚨 Useful Tips:
- Stay firm but courteous in your communication.
- Always have your ticket handy for verification.
- If the TTE is unavailable, try to find an authorized staff member at the next stop.
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